Returns & Refunds

Effective Date: October 18, 2025

1. Returns

We want you to be satisfied with your purchase. If you are not completely happy, you may request a return within 30 days of receiving your order.

2. Eligibility

To qualify for a return:

• Items must be unused, in original packaging, and in the same condition as received

• Proof of purchase is required (order number, receipt)

• Some products may not be eligible for returns (custom/clearance items, digital goods, etc.)

• Returns must be requested within 30 days of delivery

3. Process

To start your return:

• Email us at [email protected] with your order details and reason for return

• We will provide you with instructions and the return shipping address

• Buyer is responsible for return shipping costs unless the item is defective or incorrect

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method (Stripe), typically within 7-10 business days

• Shipping costs are non-refundable unless the return is due to our error

5. Exchanges

If you need to exchange a product, contact us at [email protected] for instructions.

6. Exceptions

Certain items are not eligible for return, including:

• Final sale or clearance items

• Perishable goods

• Digital/downloadable products

7. Questions

For questions about returns or refunds, please contact us at [email protected]